To join a Connect session simply click on the URL link in your e-mail invitation and follow these steps:

  • Install Zoom application when prompted (you should have administration privileges to install Zoom, otherwise, please contact your system administrator for help with installation).
  • When prompted, select Launch Application.
  • As soon as you select how you would like to join (by computer or mobile), your mic and cam will be live and broadcasting.
  • Show up a few minutes early to make sure your computer and webcam are working properly.
  • Place the camera higher than eye-level and angled slightly down. Experiment with webcam placement to achieve your preferred angle.
  • Make sure that your mic is unmuted.
  • Speak clearly.
  • Keep body movements minimal.
  • Move and gesture slowly and naturally.
  • Maintain eye contact by looking into the camera. Sit within reach of your keyboard, but not too close to the webcam. Remember to look into the camera, not at your screen.
  • Don't interrupt other speakers
  • Be explicit in your questions: Ask a specific person a specific question.
  • Avoid bright and dim lighting, back-lighting (such as when your back is to a window) and harsh overhead lights.
  • An internet connection. The bandwidth used by the platform will be optimized for the best experience based on your network. It will automatically adjust for 3G, WiFi or Wired environments.
  • Recommended bandwidth:
    • 600kbps/1.2Mbps (up/down) for HQ video. For gallery view: 1.5Mbps/1.5Mbps (up/down).
  • Connect Bundle speakers, microphone and webcam (any built-in or USB plug-in or wireless Bluetooth devices will work)
  • Supported Operating Systems:
    • Mac OS X with MacOS 10.6.8 /(Snow Leopard) or later
    • Windows 10
    • Windows 8 or 8.1
    • Windows 7
    • Windows Vista with SP1 or later
    • Windows XP with SP3 or later
  • Supported Tablet and Mobile Devices:
    • IOS and Android devices
    • Blackberry devices
    • Surface PRO 2 running Win 8.1
    • Surface PRO 3 running Win 10
  • Supported Browsers:
    • Windows: IE7+, Firefox, Chrome, Safari5+
    • Mac: Safari5+, Firefox, Chrome
  • Processor and RAM Requirements:
    • Dual Core 2Ghz or Higher (i3/i5/i7 or AMD equivalent)
    • 4Gb


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